Code every batch of customer feedback against one theme list you approve, with counts you can trace back to the exact words. Draft only: it masks names, emails and phone numbers and sends nothing.

What it does

  • Emails and phone numbers
  • Sends nothing

In the creator’s own words.

1What you’ll need

  • A Bot account, or the Bot app on your phone

From the bot’s share page, which lists no other requirements.

Avoid sharing passwords, keys or private personal data.

2Set it up

Summary from the bot’s share page:

  1. Open Feedback Theme Tally’s share page with Open in Bot.
  2. Add Feedback Theme Tally in Bot.
  3. Start a chat with Feedback Theme Tally, then review what it produces and check any factual claims.

3Use it

Open in Bot ↗