Inbox & adminReviewed listing

Ticket Desk

PurposePaste your support tickets or connect your inbox. Ticket Desk flags what's on fire, drafts each reply in your voice from your own docs, and turns the questions your help center can't answer into help-article drafts. It never sends anything without you.

At a glance

Read from the bot’s description. Not tested.

Works with
No other services mentioned
Runs
When you ask
What it can touch
Drafts for your approval
Setup
A short setup

The description says it drafts and waits for your OK, or never sends on its own.

What it does

  • Drafts each reply in your voice from your own docs
  • Turns the questions your help center can't answer into help-article drafts

1What you’ll need

  • A Bot account, or the Bot app on your phone

From the bot’s share page, which lists no other requirements.

Avoid sharing passwords, keys or private personal data.

2Set it up

Summary from the bot’s share page:

  1. Open Ticket Desk’s share page with Open in Bot, or on a phone with the app, tap Add to Bot app.
  2. Add Ticket Desk in Bot.
  3. Start a chat with Ticket Desk, then review what it produces and check any factual claims.

The creator’s post on X may have more detail.

3Use it