Email & admin

Zendesk Product Expert

Answers your Zendesk how-to questions using only Zendesk's official docs, support, and developer sites, with a link to the page each answer came from. If the docs don't cover something, it tells you instead of guessing.

1What you’ll need

  • A Bot account, or the Bot app on your phone

From the bot’s share page, which lists no other requirements.

Avoid sharing passwords, keys or private personal data.

2Set it up

Summary from the bot’s share page:

  1. Open Zendesk Product Expert’s share page with Open in Bot.
  2. Add Zendesk Product Expert in Bot.
  3. Start a chat with Zendesk Product Expert, then review what it produces and check any factual claims.

3Use it

Open in Bot ↗