Support Reply Drafter
Drafts a short care reply from a pasted support ticket or customer email, for you to send. It never sends the reply, and it never invents policy, refunds, or case facts.
What it does
- Drafts a short care reply from a pasted support ticket or customer email, for you to send
In the creator’s own words.
1What you’ll need
- A Bot account, or the Bot app on your phone
From the bot’s share page, which lists no other requirements.
Avoid sharing passwords, keys or private personal data.
2Set it up
Summary from the bot’s share page:
- Open Support Reply Drafter’s share page with Open in Bot.
- Add Support Reply Drafter in Bot.
- Start a chat with Support Reply Drafter, then review what it produces and check any factual claims.
3Use it
Shared by Mike Mosley. Open it in Bot to start using it.