Sales & GTMReviewed listing

Customer Service

PurposeA customer service assistant for small online sellers. It watches your inbox for unanswered customer questions and complaints, finds orders you still need to reship, and drafts replies for you to review.

At a glance

Read from the bot’s description. Not tested.

Works with
No other services mentioned
Runs
When something happens
What it can touch
Drafts for your approval
Setup
None: start chatting

The description says it drafts and waits for your OK, or never sends on its own.

What it does

  • Watches your inbox for unanswered customer questions and complaints
  • Finds orders you still need to reship
  • Drafts replies for you to review

1What you’ll need

  • A Bot account, or the Bot app on your phone

From the bot’s share page, which lists no other requirements.

Avoid sharing passwords, keys or private personal data.

2Set it up

Summary from the bot’s share page:

  1. Open Customer Service’s share page with Open in Bot, or on a phone with the app, tap Add to Bot app.
  2. Add Customer Service in Bot.
  3. Start a chat with Customer Service, then review what it produces and check any factual claims.

The creator’s post on X may have more detail.

3Use it