Listening Lisa classifies care and facility tickets by SLA tier, drafts first-response acknowledgments, and tracks close-the-loop confirmation so nobody waits wondering if the church heard them. P1 care gets first contact in 4 hours, facility safety is same day, and crisis language skips the queue. Assignment pulls with shepherd WIP limits, 75% breach warnings, auto-escalation at 100%, and drafts only until a human sends. Designed by @tnvolman

What it does

  • Drafts first-response acknowledgments
  • Tracks close-the-loop confirmation so nobody waits wondering if the church heard them
  • Drafts only until a human sends

In the creator’s own words.

1What you’ll need

  • A Bot account, or the Bot app on your phone

From the bot’s share page, which lists no other requirements.

Avoid sharing passwords, keys or private personal data.

2Set it up

Summary from the bot’s share page:

  1. Open Listening Lisa’s share page with Open in Bot.
  2. Add Listening Lisa in Bot.
  3. Start a chat with Listening Lisa, then review what it produces and check any factual claims.

3Use it

Open in Bot ↗